Frequently asked questions
The useful details,
all in one place.
A quick guide to products, ordering, timing, and working with Haberdash.
Who does Haberdash work with?
We work exclusively with businesses, including advertising agencies and retail shops. We do not accept consumer orders or produce for clothing brands. See who we work with ↗
Do you produce for clothing brands?
No, including clothing brands with a business license. Our production model is built around agency and retail relationships and repeat orders of established products. Clothing-brand launches are outside that focus.
What can you make?
Custom apparel, bags, headwear, accessories, soft goods, and fully custom cut-and-sew pieces. Our work includes tees, hoodies, jackets, totes, caps, blankets, towels, patches, and more. Explore the capabilities ↗
What decoration methods do you offer?
Screen printing, embroidery, digital printing, appliqué, leatherwork, engraving, embossing and debossing, foil stamping, dye sublimation, and cut-and-sew manufacturing. The right method depends on your artwork, material, and quantity.
What are the order minimums?
Minimums typically range from 24 to 100 units, depending on the product and decoration method. We confirm the exact minimum for your project. Read about minimums ↗
How long does production take?
Typically 1–4 weeks, depending on the production method. Rush orders are available for many products. Share your deadline and delivery destination so we can confirm what is possible. Plan your timeline ↗
Do you charge setup fees?
No. We handle digitizing and production-file preparation in-house without setup fees. Learn about production preparation ↗
Can I approve a sample?
For orders over 100 units, we provide physical samples for approval before full production begins. For other quantities or special sample requirements, we discuss the approach with your quote.
Do you work with advertising agencies?
Yes. We produce campaign merchandise, event goods, and client gifts for advertising agencies and creative teams, and work from brand guidelines, Pantone references, and vector artwork. For agencies ↗
Do you offer wholesale pricing?
Yes, for retail businesses including gift shops, museum stores, boutiques, and specialty retailers. We can create merchandise specific to your store or location. For retailers ↗
Do you ship nationwide?
Yes, to all 50 states. We offer free shipping for retail clients. Include your destination and required arrival date when you contact us.
What is embossed apparel?
Embossing creates a raised, textured design in the fabric, often with a tone-on-tone effect. It gives artwork a presence through surface and dimension.
What is ColorFelt?
ColorFelt uses laser-cut felt shapes and letters sewn onto garments. The layered fabric creates a colorful, tactile design.
Where is Haberdash based?
Our production facility is at 2100 Decatur Street, Richmond, Virginia 23224. More about Haberdash ↗
How do I start a project?
Send your product idea, quantities, artwork, budget, and required arrival date to sam@haberdash.us, or use the inquiry form on our contact page. We’ll review the brief, discuss options, and provide a quote.